How well is AI use in your firm governed?

15 questions. About 5 minutes. A result that helps you choose the next step. Your answers are not sent anywhere.

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01Do you know who in the firm uses AI tools, which tools they use, and for what tasks?

Include partners, lawyers, trainees, administrative staff and external providers. (Area: Use)

02Do you have a clear list of permitted, restricted and prohibited AI use cases?

For example research, summarisation, drafting, transcription, document review or client communications. (Area: Use)

03Is AI use limited to firm-approved tools and accounts rather than uncontrolled personal accounts?

Include browser extensions, transcription tools and AI features embedded in other software. (Area: Use)

04Does the team know what information must not, or should not, be entered into AI tools?

Especially client documents, privileged or confidential information, personal or sensitive data, matter details and unpublished material. (Area: Data)

05Has the firm checked how the provider uses data, how long it is retained, and what privacy or training settings apply?

Review the actual service and configuration used by the firm, not just the product name. (Area: Data)

06Can staff minimise, redact or remove unnecessary details before using AI?

Data minimisation is a practical control even where the use itself is approved. (Area: Data)

07Is human review mandatory before relying on AI output in professional work?

A confident-sounding output is not a substitute for professional verification. (Area: Quality)

08Is there a defined way to verify citations, authorities, facts and conclusions produced with AI?

Especially when the output is used in legal documents, opinions, correspondence or professional decisions. (Area: Quality)

09Is it clear when material AI use should be documented in the matter or workflow?

The goal is traceability and control, not documentation for its own sake. (Area: Quality)

10Does the firm have a designated person who approves tools, use cases and exceptions?

Without a clear owner, decisions tend to fragment across individual users. (Area: Governance)

11Does a new AI tool go through vendor, terms, security, data and access review before use?

A short repeatable intake process is better than ad hoc review. (Area: Governance)

12Is there a defined path for reporting and responding to an AI incident, error or unauthorised use?

For example uploading the wrong document, disclosing information or relying on incorrect output. (Area: Governance)

13Has the team received training that reflects real legal work rather than generic AI awareness?

Effective training includes examples, data rules and output review. (Area: People)

14Is there an easy channel to ask about uncertain uses or report a new tool?

A usable question channel can reduce Shadow AI more effectively than an impractical blanket ban. (Area: People)

15Are the policy, approved-tool list and training reviewed periodically?

Tools, features, terms and use cases change quickly. Review should be built into the system. (Area: People)

For a reading and printable version of the questions: 15 questions for professional firms on the use of AI.

The result does not determine compliance with law, professional rules or standards. It is a preliminary AI governance mapping only.